Solutions
Case Management - Visualfiles V2 is the ultimate file management tool. V2 has been specifically developed from research carried out with professionals working within leading law firms, government departments and FTSE businesses.
They all share one fundamental challenge – how to organise and automate business processes effectively and store and access essential information using a simple to use system that is easy to amend as business and client needs change. This enables their employees to focus on the critical business issues providing a more profitable and effective customer service.
Visualfiles V2 combines workflow, document assembly, data management, document management with an extranet and web service capability that enables Visualfiles to act as an integration hub linking both internal and external systems.
Visualfiles V2 and its predecessors are widely used by: -
Private Practice Law Firms: - LexisNexis Visualfiles is the UK’s leading supplier of Case and Matter Management systems to the legal profession.
Corporate: - Visualfiles has been successfully used within a number of Banks, Insurance Companies and Utilities. In addition to traditional legal applications, Visualfiles has proved valuable as a tool to manage processes within many other departments especially when there is a need to provide interactive services on the Corporate Intranet or the management of an outsourced panel.
Public Sector: - Visualfiles is used by more than 40 local government offices and numerous central government departments. Applications range from ‘right to buy’ conveyancing to complaints management.
To monitor and reflect the needs of this important group there is a specialist Public Sector User Group.
Supporting LexisNexis Visualfiles' products are 2 important service groups:
Implementation Services: - LexisNexis Visualfiles has a talented and experienced Project Management and Consultancy team who follow a detailed and comprehensive approach to system implementation.
Support Services: - LexisNexis Visualfiles Support Department boasts 98-person - years experience with the average time served by a Support Analyst of 5 years. It provides advice, guidance and problem solving to Visualfiles clients both in the UK and abroad.
